Frequently Asked Questions

AB 71 FAQ — All Your Questions Answered

Whatever questions come to mind while using AB 71 — from opening an account to making withdrawals — you'll find detailed answers to everything right here on this page.

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What would you like to know?

In the AB 71 FAQ, we've organized the most important topics into six categories.

Account & Registration

Learn everything about how to open an account, log in, update your profile, and change your password on AB 71.

Deposits & Withdrawals

Learn how to deposit and withdraw via bKash, Nagad, and Rocket — including minimum amounts and processing times.

Bonuses & Promotions

Find out how to claim your welcome bonus, reload bonus, cashback, and free bets — and learn what wagering conditions apply.

Sports Betting

How live betting works, how to read odds, and whether you can cancel a bet — all your questions answered.

Security & Privacy

How secure is your account and personal information, what is KYC, and how to enable two-factor authentication.

Customer Support

Learn how to contact the AB 71 support team, which channels are available, and how quickly you can expect a response.

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Account & Registration

Opening a new account at AB 71 takes just 3 minutes. on the registration page and fill in the form with your name, email address, mobile number, and a strong password. Once registration is complete, a verification link will be sent to your email. Click that link to activate your account and instantly receive your 100% welcome bonus.

No. Under AB 71's rules, each person is permitted only one account. Creating multiple accounts may result in all accounts being suspended and any accumulated balance being forfeited. This rule is strictly enforced to ensure fair play.

On the login page and click the "Forgot Password?" link. Enter your registered email address and a password reset link will be sent to you. The link remains valid for 30 minutes. If you don't see the email, check your spam folder. If the issue persists, contact support support@ab71.wsto get in touch.

Yes, certain details can be updated. After logging in, go to your profile settings to update your mobile number and some personal information. However, changing your registered name or date of birth may require KYC verification for security reasons. Please contact the support team for assistance in such cases.

You must be at least 18 years old to create an account on AB 71. We are committed to responsible gaming, and participation by minors is strictly prohibited. Providing incorrect information during age verification may result in account termination.
Deposits & Withdrawals

AB 71 supports Bangladesh's most popular mobile banking methods — bKash, Nagad, and Rocket — as well as bank transfers. All of these can be used for both deposits and withdrawals. Every transaction is fully secure and encrypted.

The minimum deposit at AB 71 is just ৳500 BDT. Deposits made via bKash, Nagad, or Rocket are typically credited to your AB 71 account within 1 to 5 minutes. Bank transfers may take 1 to 3 business days.

Withdrawals on AB 71 are processed very quickly. Requests via bKash and Nagad typically arrive on your mobile within 15 minutes to 2 hours. Bank transfers may take 1 to 2 business days. The minimum withdrawal amount is ৳1,000 BDT.

AB 71 charges no hidden fees on withdrawals. However, mobile banking providers such as bKash and Nagad may deduct a small transfer fee in accordance with their own policies. No additional charges are applied by AB 71.

Wait 30 minutes and refresh the page. If the funds still haven't appeared, note your mobile banking transaction ID and immediately support@ab71.wsor reach us via live chat. Our team will resolve your issue promptly.
Bonuses & Promotions

When you register for the first time on AB 71 and make your first deposit, you automatically receive a 100% welcome bonus — up to 10,000 BDT. That means a deposit of ৳5,000 gives you ৳10,000 to start betting with. No promo code needed — the bonus is credited automatically.

A wagering requirement is the condition that determines how many times you must bet your bonus amount before you can withdraw it. For example, if the wagering requirement is 5x and you receive a ৳1,000 BDT bonus, you'll need to place a total of ৳5,000 BDT in bets before withdrawing. Each AB 71 bonus comes with its own specific terms on the Promotions page are listed in detail.

Yes! AB 71 offers regular members weekly reload bonuses, cashback deals, and exclusive promo codes. Latest Promotions Check the page regularly so you don't miss any offers. Exclusive bonuses are also available during special matches and events.

At AB 71, you earn reward points on every bet you place. These points accumulate over time and can be redeemed for cash bonuses, free bets, or special prizes. For full details on points, on the Rewards page available.
Sports Betting

AB 71 offers betting on more than 50 sports. The most popular include cricket, football, tennis, badminton, basketball, volleyball, and kabaddi. Live betting is available for all major Bangladesh cricket matches as well as the IPL, BPL, and World Cup. Sports Betting See the full list on the page.

Live betting means placing bets in real time while a match is in progress. You can bet even after the game has started, and odds update every second. In cricket, for example, you can place real-time bets on how many runs will be scored in an over or when the next wicket will fall.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match being cancelled or a technical issue occurring — the bet is automatically voided and the amount refunded. Always double-check all details before placing a bet.

AB 71's Jackpot section to view all ongoing jackpot games. Simply log in and place the required bet amount to enter the jackpot pool. Progressive jackpot prizes grow with every bet placed.
Security & Privacy

Yes, AB 71 places the highest priority on protecting your personal information. We use SSL encryption technology to keep all your data fully secure. Our servers operate in compliance with international security standards, and your information is never shared with any third party. For more details, Privacy Policy Read more.

KYC, or Know Your Customer, is an identity verification process. At AB 71, you may be required to submit a copy of your National ID (NID) or passport when making large withdrawals or to confirm the security of your account. This process is completely secure and plays a vital role in preventing financial fraud.

Log in to AB 71 and go to the "Security" section under your profile settings. There you'll find the option to enable "Two-Factor Authentication." Once activated, an OTP will be sent to your mobile each time you log in. This adds an extra layer of protection to your account, and we strongly recommend keeping it enabled.

If you suspect someone has accessed your account, change your password immediately and support@ab71.wsto email us. Our security team will immediately place a temporary lock on your account and restore access after verifying your identity. Please never share your password with anyone.
Customer Support

AB 71 offers multiple ways to get in touch. For the fastest assistance, use the live chat on our website — it's available 24/7. For email support, support@ab71.ws, and you'll typically receive a reply within 1 hour. Our support team is fully capable of assisting you in Bengali.

Yes, AB 71 customer support is fully available in Bengali. Our team includes experienced Bengali-speaking representatives who can quickly understand and resolve any issue you have. You don't need to communicate in English at all.

AB 71 takes every complaint seriously. For any complaint you may have, support@ab71.wswith a detailed description of your complaint. Please include the subject of the complaint, the date, and the relevant transaction ID for a faster resolution. We respond to all complaints within a maximum of 48 hours.

Responsible Gaming

AB 71 is committed to responsible betting at all times. Betting is a form of entertainment, and we are dedicated to ensuring it never becomes an addiction. If you're finding it difficult to control your betting habits, please visit our Responsible Gaming Visit the page and speak with our support team.

Please note: AB 71 is for players aged 18 and above only. Set your limits and play responsibly.

Set a time limit
Stick to your budget
Play for fun

Still have questions?

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Live Chat

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Email Support

For detailed issues, send us an email and you'll receive a reply within 1 hour.

Terms & Conditions

Visit the link below to read the full terms and conditions of AB 71.

Join AB 71 Today!

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